Frequently Asked Questions

  • No. As long as we have access, you do not need to be present.

  • Our cleaning professionals bring their own standard cleaning supplies and equipment.

  • Yes. We work with independent local cleaning professionals who carry their own insurance

  • Most cleanings take 2–4 hours, depending on the size and condition of the home.

  • Standard cleaning includes kitchens, bathrooms, bedrooms, and living areas:

    • Dusting surfaces

    • Vacuuming & mopping

    • Cleaning sinks, counters, and mirrors

    • Exterior of appliances

  • Deep cleaning includes everything in a standard clean plus detailed work such as:

    • Baseboards

    • Heavy buildup areas

    • Inside appliances (upon request)

  • Yes! We offer weekly, bi-weekly, and monthly cleaning plans with discounted pricing.

  • No. Just ensure pets are secured and areas to be cleaned are accessible.

  • Payment is collected upfront via secure online payment to confirm your booking.

  • Your satisfaction matters. If there’s an issue, contact us within 24 hours and we’ll make it right.